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SAVED BY MEMBERS SO FAR
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“I have had this membership program for several years and initially found that My Specialist does an excellent job of above and beyond to meet and exceed expectations. She does a fantastic job and continues to work until ALL details are as you wanted. Because of your excellence in customer service AND impeccable attention to detail, I always ask for her when I call. Thank you for employing great people.”

Deb C.

“If there is anything I need to know more about, all I have to do is call and I am helped immediately… I am so thankful for the service.”

Shirley W.

“I needed a password reset email sent. It was so quick and easy! You were able to get that done and offered to help with anything else. Love! Love! Love! The ability to talk to a real person that wants to help. Thank you! This is the second time I called today, separate reasons, both times a great experience!”

Kristie M.

“On any given day I interact with (and manage) dozens of people in the service industry, and few compare to my specialist. She is simply top notch. Her level of professionalism, ability to get the job done with a smile and overall performance is outstanding. She anticipates needs, makes recommendations and makes me feel like I am the only member. Congrats to you and your organization for employing my specialist. She could choose to work anywhere and yet she chooses your company. That says a lot about you and your organization. Please recognize my specialist for her outstanding performance, she certainly deserves it.”

Jeff H.

“I have used my membership program for various savings in the past but this was the first time I encountered a problem and I am so impressed with the quick response to my question and the resolution to our issue is proof that this membership program stands behind their mission of delivering extraordinary value and service.”

Carol H.

“My Specialist makes you feel joyful that you even contacted your institution!”

Tracy B.

“My Specialist couldn't have been nicer, and she was extremely helpful, quick and courteous. I wish all customer service representatives were like her!”

Elizabeth W.

“Excellent customer service!!!”

Stephanie L.

“Regina is absolutely a pleasure to work with & goes out of her way to make everything a very pleasurable experience.”

Sandra S.

“What a fabulous job. Very prompt and accurate. Thank you.”

Thomas D.

“Karel was very helpful”

Tina T.

“I want to thank you and your staff for all of your help with my specialist is amazing and went above and beyond to help me. I so appreciate all of your efforts to be the best at customer service, you have achieved it.”

Leia N.

“We have been working with Perry for years. Always 5-star service.”

Michael C V.

“MANY thanks, especially Raquel for your patience and kindness in helping me out. You are real pros and I want to express my appreciation.”

Barbara J.

“I am happy to be a member of this company and what it does for its customers. Especially with representatives such as you.”

Raymond M.

“Absolutely amazing!!! You made this a wonderful experience for me and my family. Thank you!”

Misti S.

“Thank you!! I am sad that we have not taken advantage of this program sooner!”

Tracy B.

“I had an estimate for work from the dentist. The total was $3,085 and $1,490.80 was the discount from my membership’s Dental Plan - Care DP!”

John M.

“Perry, You are a jewel! Thx for your excellent communication and hard work. Yes, I'll let you know when I see the credit. Be well.”

Karen S.

“My Specialist, My goodness, you all are seriously so wonderful! I appreciate all you do so much! Thank you!”

Christy K.

“Perry is always such a pleasure!”

Miiko H.

“I just want to once again express the GREAT customer service provided by your Representative! I got what I needed and had a very pleasant experience! Thank you”

Nick L.

“Oh my gosh!!! Thank you so very very much!!! Thanks for your diligence! I sooo appreciate it!!”

Daneena A.

“Perry is awesome. He is well informed and keeps me well informed. The best of the best in the industry. Always ready to help and with a welcoming attitude whenever I call.”

Shirley W.

“Karel is an outstanding Agent I ask for him every time. Very courteous, respectful of your needs, very efficient and gets back to you quickly.”

Maureen S.

“I wanted to write you and let you know how much I appreciate my specialist, whom I use as my go-to agent. She is truly the best I’ve worked with there and I appreciate her commitment and excellent Service.”

Cynthia T.

“Perry is the best!”

Javier R.

“Thank you! And I sure will. Thanks so much. You have made the stressful time so much easier.”

Shantelle S.

“OH My! Where do I start? Karel was amazing!! He was patient and thorough he REALLY!!!! called me back 1/2 hour later and had a better price and option for me. I can’t tell you enough how a great feeling it was that there is someone out there with wonderful work ethics and was eager to please the customer even when that customer was already very pleased. Karel deserves acknowledgement and praise for his outstanding help and service to me. Thank You Karel!!!!”

Birner B.

“I am new to the membership program. My Specialist was very knowledgeable about the products and explained things to me in simple, well-understood terms. She has a smile when she talks which made me smile back :)”

Frannie G.

“They genuinely believe in their product and its ability to positively impact the lives of members.”

Jenna H.

“Thank you Soooo much. You went above and beyond! Best Service! Thank you!!!!”

Molly P.

“I downloaded the app and it is very easy to navigate.”

Michael S.

“Dee was very professional and very informative.”

Daphne B.

“I had plans to take my family to the movies and unfortunately, we missed the matinee. So, I went to TicketXpress™ and was able to purchase e-Tickets. It was about $1 less per ticket there than at the box office or the theater’s website. Every bit helps!”

Kerry G.

“We have used Perry for many years. He has always provided us with great information.”

Tom R.

“Raquel was AWESOME! She answered questions quickly, took care of the issues, and was very helpful. She is amazing! She would be the reason I would use this service again.”

Mary C.

“You helped me with everything I needed to know, she went over and above helping me! I was very, very happy with everything she did.”

Julie R.

“Very helpful and very professional.”

Shelly H.

“I had an estimate for work from the dentist. The total was $3,085 and $1,490.80 was the discount from my membership’s Dental Plan - Care DP!”

John M.

“Your Representative was very, very helpful.”

Brandie J.

“My Specialist was outstanding. I have never been treated as well and efficiently by anyone - she treated me like royalty. Fabulous employee!!!!!!!”

Karen H.

“Dining & health. I was very happy with my experience with Customer Service. The Representative was very patient, with me since I had a bad phone connection. He did not rush me, through the process.”

Brenda Z.

“Thank you very much for your assistance and working this issue to a successful closure. I really appreciate all that you have done for me and acknowledge the effort you put for a timely conclusion. Your professionalism and calming tone made me realize that you had everything under control.”

Frederick A.

“My Specialist is a credit to your company.”

Bernadette B.

“Karel’s My go to guy. I use him exclusively and always appreciate his help.”

Dave H.

“This is the first time I've ever used the service. All of the people in the bank are always praising the service. It was so easy and economical. I will certainly recommend you to my fellow employees and use your service again.”

E.C.

“Love: customer service. They treat customers very well.”

Randy T.

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  • FortegraPerks
    c/o Generations Gold, Inc.
    525 South Flagler Drive
    Fourth Floor
    West Palm Beach, FL  33401

  • (833) 238-8029

  • www.fortegraperks.com

  • info@fortegraperks.com

Terms & Conditions

The sponsoring Client has selected Generations Gold, Inc. a fully independent third party service provider, to provide travel and other discount services on an exclusive basis directly to FortegraPerks members.  The Client assumes no liability for any of the providers in fulfilling their services.  All liabilities, claims, damages, and demands are the direct responsibility of Generations Gold, Inc., the benefits provider.  Discounts received through FortegraPerks may not be used in conjunction with any other discounts.  All program benefits are not available in all areas.  Benefits and services are subject to change without notice. Please contact a Service Specialist for details. Certain restrictions apply.

 

We reserve the right to refuse, refund or cancel a service request for any reason including limitations on quantities, inaccuracies, errors in product, pricing, or any issues identified by our fraud detection activities. Generations Gold, Inc. reserves the right to suspend or cancel a membership without notice should Generations Gold, Inc. detect any instances of membership abuse, any violations of the Terms and Conditions or any practices deemed unsavory by Generations Gold, Inc..

 

The participating listed merchants are in no way affiliated with Generations Gold, Inc., nor are the listed merchants to be considered sponsors or co-sponsors of this program.  Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners.  Terms and conditions are applied to gift cards/certificates.  Please see the merchant gift card/certificate for additional terms and conditions, which are subject to change at merchant’s sole discretion.

 

Certain FortegraPerks membership benefits pertain to healthcare service discounts. Healthcare service discounts ARE NOT INSURANCE. You are required to pay for these services when rendered, however if you use a participating provider for these services you will receive a discount. Neither FortegraPerks, WellCard Health or the Discount Medical Plan Organization can or will pay any provider on your behalf. The Discount Medical Plan Organization administering the healthcare service discounts is AccessOne Consumer Health, Inc. www.accessonedmpo.com  For your free, no obligation healthcare service discount card, click here, no membership required.

Delivery/Shipping Policy

Digital (eGift Card) Purchases. Most eGift Cards are delivered by email within an hour; however, you may experience delays if there are any problems with the processing or verification of your billing/shipping address or credit card information. Use of the eGift Card constitutes acceptance of the providing merchant's Terms and Conditions which can be found on their websites.

Plastic Gift Cards and Movie Ticket Passes are mailed USPS 7-10 business days after receipt of order and payment.

Refund and Return Policies

Please review the following choices carefully, refunds and returns can only be processed when eligible items are returned using the appropriate method.

Digital (eGift Card) Purchases cannot be returned. All sales are final. If the eGift Card is deemed unacceptable by the merchant or found to be inactivated and not redeemable, a refund will be issued to the credit card used for the purchase or replaced by the same or equivalent valued eGift Card.

Plastic Gift Cards and Movie Ticket Passes purchased may be returned for a full refund if the product is not accepted at the merchant or found to be inactivated and not redeemable. The card must be returned in new condition and returned within 30 days of the purchase date. A refund will be issued to the credit card used for the purchase or replaced by the same or equivalent valued plastic gift card or movie pass.

Privacy Policy

At Generations Gold, Inc., we recognize that many consumers who visit our Web sites are concerned about the information they provide us online, and how we maintain and use this information. To address these concerns and to demonstrate our commitment to privacy, we have developed and implemented this Privacy Policy for our company. Our policy may change from time to time; we encourage you to check it periodically.

 

How we use information we collect:

  • We only collect personally identifiable information that you voluntarily and knowingly provide us.

  • We use the information that you provide us for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.

  • We do not share any information you provide us with to anyone outside of Generations Gold, Inc., except for suppliers who assist us in maintaining and managing the activities on our sites.

  • We employ appropriate security measures to protect the loss, misuse and alteration of any information you provide us.

 

General
We only collect personally identifiable information on a voluntary basis. We do not require you to disclose more information than is reasonably needed to participate in an activity on our sites. We collect personally identifiable information primarily to e-mail updates and news, for entry into promotions and to notify subsequent winners, to send out brochures, etc. via regular mail to subscribers, and to respond to your questions or suggestions.

 

Security
We employ appropriate security measures to protect the loss, misuse and alteration of the information under our control. For our www.fortegraperks.com site, we employ state-of-the-art 128-bit Secure Sockets Layer (SSL) software, which encrypts information you input, as an additional security measure. However, as no online data transmission can be guaranteed to be totally secure, we (like all Web sites) cannot warrant or guarantee 100% security of any information you transmit to us at our Web sites.

 

Links To Other Sites
Neither Generations Gold, Inc., nor any of its affiliates, shall have any responsibility of any nature whatsoever for other Web sites linked to this Web site, or any information contained thereon, none of which has been verified or endorsed by either Generations Gold, Inc. or any of its affiliates.

 

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